Privacy Policy

Effective as of May 3, 2025

Sereno Volante Pvt. Ltd. (“Sereno”, “we”, “us”, or “our”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with us through our website or services.

Information We Collect

  • Personal Information: Name, email address, phone number, job title, company name, and other contact details provided through our contact forms, meetings, or direct communication.
  • Usage Data: IP address, browser type, device information, pages visited, time spent on the site, and technical diagnostics to improve our site.
  • Project-related Information: Any business-related data you share during discovery calls, proposals, or service engagements, including documents and specifications.

How We Use Your Information

  • To communicate with you regarding inquiries, collaborations, or project discussions.
  • To provide, improve, and optimize our AI services and client experience.
  • To manage internal operations such as project execution, quality assurance, and infrastructure provisioning.
  • To meet legal, regulatory, or compliance requirements.

Data Sharing and Storage

We do not sell your data. Information is shared only with trusted service providers (such as hosting, analytics, and cloud infrastructure platforms like AWS or Microsoft Azure) strictly for operational needs. All data is stored on secure, access-controlled servers located in compliance-ready environments.

Your Rights

  • You have the right to access your personal data and request a copy.
  • Correct or delete your data.
  • Withdraw consent for communications or data usage.
  • Request restrictions or object to certain uses of your information.

To exercise these rights, email us at privacy@serenovolante.com.

Security Measures

We implement strong security practices, including HTTPS encryption, firewalled access, multi-layered cloud security, and limited data retention policies, to protect all user data.

Contact Us

If you have questions or concerns about your privacy or data usage, please contact: privacy@serenovolante.com